PageGroup Shared Services Centre
in Barcelona

At the heart of PageGroup’s business are the thousands of people’s lives we change, the outstanding service we provide to our clients and candidates and the exciting opportunities within our offices all over the world. We’re proud to set the standard in the recruitment profession - our specialist service with a personal touch is how we change lives for people through creating opportunity to reach potential.

PageGroup was established in the UK in 1976. We’re now a FTSE 250 organization with operations in 37 countries, providing recruitment services and career opportunities at a local regional and global level.

Support one or multiple Continuous Improvement initiatives within the Middle Office, Business, SSC or Finance areas.

Reporting directly to and working in close collaboration with the Middle Office Transformation Lead you will be responsible for the following tasks:

Support local, regional, or global projects and initiatives

Review, understand and document current ASIS operating model and detailed processes

Review, understand and document current systems

Support on TOBE process design and documentation, including the needed controls

Perform and document Gap Analysis on process and systems

Define, implement and report KPIs and SLAs

Perform pre-go live readiness check with local and central organization

Participate on and/or facilitate workshops for ASIS documentation and knowledge transfer

Prepare training material for central and local team, support on training delivery and follow-up on execution

Create Business Requirement documents for enhancements or bug resolution when applicable.

Provide test-case scenarios and support on testing when needed

Support on defining reporting needs and solutions

Experience in a very multinational environment

Competitive compensation and benefits package in Barcelona, various well-being activity options