Customer Service Specialist - French Speaker or English Speaker
Opportunity to start in a new organization

Fast-growing retail company in the sports sector

-Deal with customer and sales queries quickly and effectively
-Be able to take accurate and concise information over the telephone
-Perform the order entry into the ERP system (SAP)
-Check stock availability and call the final consumer if there is any issue
-Tracking and follow up of orders, liaising with the warehouse and shipping company
-Deal with any operational issue (refusals, returns, damages, etc.)
-Ensure basic maintenance of Operations Systems
-Prepare and maintain customer order database and issue invoices
-Email dialogue with the customers and salesforce
-Day to day filing

-Roles open in B2B and B2C department

Opportunity to start in a new organization