From IMAN Temporing, a company specialized in HR, we want to accompany you on your career path.
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From Iman Madrid we are looking for Call Center Agents with Native English language for an important multinational company. You will be working as a Customer Service representative attending all the customers needs and providing them information.

Some of your daily responsabilities will be:

- Providing Concierge Services to clients: Personal assistance for information and bookings on the move. Provide information to the client and answer to all claims, concerns, suggestions or queries related to the contracted service.

- Emergency Calls Response: Vehicles automatically transmit all data relating to accidents to the monitoring center. Your mission will be to immediately make contact with the vehicle occupants and coordinate further measures.

- Coordinate Roadside Assistance for drivers: provides support in the event of breakdowns or accidents. At the touch of a button, data is transmitted to our service center where it is analyzed. Based on the diagnostic, your mission will be to arrange the appropriate assistance services.

- Track Stolen Vehicles.

What do we offer?

A full time job, long-term contract, initial contract will trough a temporary employment agency (ETT)

Incorporation would be for the 26th of August - you will be fully WORKING FROM HOME

A full time job (39 hours/week) in the EVENING shift (from 16:00 to 00:00) Monday to Sunday with 2 free days /week

The Salary is according to the Contact Center Agreement (All sums to around 16K - 17K euros per year)

There will be an online selective training course with a duration of 3 days (scheduled to start on the 23th of August)