Customer Success Manager (SaaS) - UK Market|Great opportunity to start your career in a new organization

Saas company

Support and make your clients grow through all the stages of the client cycle (onboarding, adoption, maturity and renewal)

Define a roadmap with clients and set KPIs to make the contract a success

Help companies to launch the software internally

Find creative ways to boost the engagement of users on the platform

Provide product support

Take feedback from customers to improve our service

Brainstorming new solutions and services together with the management team

Increase your net retention rate via upsells and cross-sells

Work hand in hand with Key Customer Success Manager on global clients.

Customer Success Manager (SaaS) - UK Market