Customer Service through calls, emails and other tools like Whatts App, Line…
Solve technical customers problems.
Follow-up with the rest of departments to ensure good communication with the sales network and customers.
Guide the customer remotely to solve technical problems following the stipulated procedures (incoming and outgoing calls)
Online trainings for international distributors on UBS products.
Willingness to travel. During the year there may be the need to travel 2 or 3 times to provide assembly support to a distributor.