OTC/Cash Collection - Polish Speaker|Great opportunity to start your career in a new organization

Shared Service Center in Barcelona

General:

The associate will support not only the region assigned but also overall collections and Accounts receivables if needed

Responsible of coordination with local finance teams, Customer Service, Sales, and Operations.

Escalates, if needed, relevant matters to the Order to Cash Supervisor, to ensure regions OtC processes are efficient and compliant and that a positive customer experience is provided to customers.

Establishes and keeps a good relationship with other teams. A team player.

Collections and Accounts Receivables

Responsible for the regional coordination with the customer, Collections of both overdue, and to be due invoices.

Performs cash application processes, AR related management in a timely and accurate manner

Follows the region directive to achieve monthly collections target, reduce deductions, clear overdue, and reduce unapplied balances.

Performs the region strategies to reduce DSO and past due Invoices while improving customer satisfaction.

Ensures dispute escalations are properly handled in a customer-friendly manner

Responsible of clearing due invoices, this may include investigation and resolution of issues and coordination with both dispute team, regional team, Customer Service, Sales, and Operations.

OTC/Cash Collection - Polish Speaker