Are you a native or bilingual Portuguese speaker? Do you have a passion for customer service? Are you a people person? Are you looking for a diverse atmosphere to work in? Do you have a high level of English? If so, then you have found the right position! We are looking for a passionate and proactive person, who will give high-quality technical customer service within the international sector in a multinational company with many opportunities for growth. This position is a hybrid position, Work From Home and in our office in Vigo
- Fluency in Portuguese (Native or C2 Level). High level of English (C1).
- Excellent communication skills, both oral and written. Able to follow phone etiquette and use of formal and polite language.
- Some Technical knowledge appreciated.
- Previous experience with customer service, offering technical support with knowledge of following standards and procedures.
- Advanced user of MS Office
- Able to handle stressful situations.
- Teamwork spirit. Organized. Curious and hunger to learn more.
- Critical and analytical thinking.
- Problem resolution.
- Customer satisfaction oriented.