Multinational company|Looking for a Contact Centre Solutions Delivery Manager

International company focused on marketing, sales and customer experience.

Lead the technology decision making globally for the company.

Extensive hands on delivery is expected.

Focal point for all technology designs, acting as Solutions Designer for all changes.

Create strong working relationships between Operations, company Support and the CC Engineering team

Utilise our CC Technology Partner to manage workload.

Instrumental in the creation of new and exciting products and services for the Contact Center.

Carry out research to help us push the boundaries of Contact Centre innovation.

Support internal teams for guidance on 3rd Party applications and integrations, such as integrating with Salesforce, Zendesk etc.

Hands on, performing research and development for solutions, identifying areas of optimisation for client delivery.

Support users with Ad hoc requests and general support issues.

Oportunidades de carrera y desarrollo profesional