For our growing organization in Spain, we are looking for an enthusiastic Spare Parts Coordinator.

As our new Spare Parts Coordinator (SPC), you are responsible for processing new and following up on existing orders/quotes and manage requests and inquiries related to spare parts orders and quotes including delivery status, return requests and pricing.

You are the key contact for the internal supply chain organization for all matters related to orders/quotes and must be proficient in the skills necessary to identify parts and to provide customers with prompt and reliable answers to their spare part enquiries.

The objective of this role is to provide world-class customer service throughout the whole parts request handling process.

Key daily tasks within this role are:
Identify sales opportunities for parts
Managing customer expectations with regards to parts delivery
Prepare and follow up on spare parts quotations
Update and register customer and installed base information
Ensure customers’ needs are met quickly and efficiently
Follow all parts requests through to their completion
Manage spare parts quotations and orders and provide delivery status
Monitor and follow up on payments