Multinational Company|SAP

Multinational company.

1st line support, handling queries in SNOW and phone support for AMEX (travel) and SAP Concur (expense)implementation and usage.

Update/maintain and educate/support about manuals, travel and expense guidelines/policy, webinars, infoetc.

Profile support and maintenance to end users, grant access/add new contacts for all parts of the paymentflow (Corporate Cards, BTA responsibility).

Support business with knowledge, and improvements to existing work structure, conduct education andtraining.

Improvements requests, gathering of data.?Overall responsibility updating local/global corporate travel information where applicable (HR portal/appsetc).

Audits/compliance check

Audit and compliance check. Follow up on compliance issues and escalate if required.

Reporting

Support and set up local reporting as well as align with global travel & expense management reporting andstrategies (performance steering).

Reporting (collection/creation of reports after key stakeholder requests (ex Insurance, Tax Office), specifictravel and expense reports i.e. total volumes, time periods, amounts, VAT).

Produce/gather ad hoc travel data for specific reasons (ex Labour Affairs, Corporate Security). Confidentialinformation requested.

Collection and information sent to Audit firms

Homework