Important consumer goods company|Europe Distribution Manager

Important consumer goods company

PLANNING

To plan the strategy for Direct Deliveries Operations short/mid/long term. Review demand and supply planning forecasts to estimate needs with special focus at peak activity periods.

To set up services objectives to carriers in cost and services.

To evaluate new suppliers and services to fulfill objectives. Evaluate and follow up processes, contracts and develop back up plans.

To develop and propose the area budget.

To coordinate the area team, participating in their selection, proposing their training and development, and evaluating their performance.

To propose and promote projects and new start-ups to deliver better service and costs. Review follows to improve operations.

CONTROL

To ensure that activities regarding transport, information and deliveries are performed on time, cost and with high quality to deliver customer requirements

To follow-up budget.

To supervise the daily transport and deliveries activities to ensure are done with high quality.

To control KPIs and set corrective actions where required. Review and improve KPIs when needed.

To deliver the targets in terms of costs and service.

To control proper flow of information between systems (carriers, warehouse, and customers).

EXECUTION

To implement projects to deliver improvements in quality and/or service and/or cost.

To answer diligently any customer complaints, solving the issue and setting in place improvement action to avoid repetition.

To work with suppliers to ensure reception of goods are done with quality and with the documentation required.

To manage relationship with the Transport Providers and Subsidiaries to follow up service.

To manage relationship with Customer Service to fulfill customers expectancies.

To follow-up Deliveries:

To organize and coordinate direct transport with carriers and HQ Warehouse.

To follow-up direct shipments to ensure the service to the final customers.

To communicate with Local Customer Service to solve customers’ complaints.

To analyze logistics incidences and act with carriers to reduce delivery issues.

To carry out the tasks of issuing and preparing documents for specifics countries.

To review POD (Proof of Delivery) date is correctly entered to ensure proper invoicing.

Career opportunities and professional development