Descripción del empleo

* Contract Administrator (French speaker)|PageGroup SSC


PageGroup SSC

Administrative tasks

The Middle Office Administrative tasks cover a wide range of activities, including:

* Contract creation for Candidates (which includes gathering & vetting of necessary information - eg work permits)
* Issuing contracts, having them signed and stored
* Create and manage Purchase Orders for freelancers
* Contract creation for Clients
* Creation of Client and Candidate Master data in ERP (Enterprise Resource Planning) Systems so timesheets can be logged and accurate payroll/invoices created
* Invoicing of Clients - this can include
Uploading invoices onto Customer portals
Reconciliation of receivables to Customer Self-Billing
* Generate reporting for business needs


Customer-service related tasks

Along the contract-life cycle there can be a number of interaction points with stakeholders:

* Contact with Candidates to collect relevant information to create contracts in an accurate and timely fashion
* Contact with Recruitment Consultants, local finance, payroll and legal teams to coordinate timelines and data-flows between Front, Back and Middle Office
* Candidate onboarding to explain Timesheeting portals and payslip information
* Answering Candidate questions
* Attending to Client queries


* Experience in a very multinational environment (+40 nationalities in the SSC)
* Competitive compensation and benefits package in Barcelona, various well-being activity options

Requisitos mínimos

* Ideally prior experience of:
* working in shared service center or administrative environment
* working in HR Services, Accounts Payable and/or Billing Customer Service
* collaborating effectively with international team/cross-team to deliver
* Fluency in English is a must, as well as one other EU language. Spanish is a significant plus.
* Excellent attention to detail and accuracy; ensures facts are correct, complete and consistent
* Excellent customer-focus & communication skills (written & verbal)
* Excellent organizational skills and ability to work under pressure & manage deadlines?
* Ideally at ease with Excel
* Ability to work independently, take initiatives, continuous improvement mindsetand eagerness to learn