Descripción del empleo

From IMAN Temporing, a company specialized in HR, we want to accompany you on your career path.
#Weconnecttalentwithopportunities
Get to know us more at www.imancorp.es!

Do you enjoy helping other people? Would you like to be part of a global-leading company with an international work environment? Are you passionate about the latest technology? Then you have come to right place!

IMAN Temporing is seeking for a Customer Service agent to join the multicultural team of one of our clients - a leading global supplier in the areas of Mobility, Monitoring, and Customer Experience.

As a Customer Service Representative your daily responsibilities will be:
- Provide support and guidance to customers from various backgrounds for tools, products, platforms,
services (including roadside assistance), etc. via call, e-mail, chat and social media (inbound / outbound).

- Be the image of the company and service and ensure high customer experience by responding, escalating
and following up all requests.

- Achieve the individual and service key performance indicators.

- Strive to continuously develop and improve the processes and service to always ensure the best customer
experience.

What we offer you:
- A full-time job of 39 hours per week.
- Schedule: Monday to Saturday from 8:00 to 16:00 or 10:00 to 18:00
- Salary: around 17500€ gross/year+ Plus Telework of 24€ gross per month
-Possibility to work from home
Requisitos mínimos

Requirements:
- Native level of French
- Advanced level of English (C1)
- At least 1 year experience in Customer Service.
- Candidates must be available to work full-time in Spain, have a NIE and a Social Security Number