Descripción del empleo

* A great opportunity for your career growth in a multicultural company|French and English is a must - Spanish is not required


Multinational with International Hub in Cornellà de Llobregat - Barcelona

As Collections Specialist, You Will

* Maintain appropriate Ledger housekeeping, general customer accounting reconciliations and up to date records to satisfy company standards and deadlines
* Ensure timely collections of outstanding balances from customers according to Air Products’ credit & collections escalation policy
* Ensuring customer calls and emails are responded to within department targets. Identify any customer complaints and escalate as appropriate
* Anticipate and communicate with customer services, sales representative, customer about disputed items, present and potential payment issues, credit hold situation
* Liaise with the credit & collections team lead about all credit issues
* Keep accurate and up to date logs of individual customer information


Oportunidades de carrera y desarrollo profesional.#LI-DNP
Requisitos mínimos

You Will Have:

-Languages: Native level of French and fluency in English.
-Studies in Business Administration or Economics.
-Experience handling incoming calls, preferably in the area of Credit & Collections. Negotiation with customers and a number of internal partners, dispute management, account reconciliations, charges/payments.
-SAP is a plus
-Interpersonal skills: Capacity of fluent interpersonal communication and negotiation both with external and internal customers. Sense of ownership and responsibility.